Footrax

Refund and Cancellation Policy

Refund Policy:

 

  1. Refund Eligibility: We offer refunds on products that meet the following criteria:

 

   – Products damaged during shipping.

   – Products with manufacturing defects.

   

 

  1. Contact Us: If your order qualifies for a refund, please contact our customer support team within 10 days of receiving the product.

 

  1. Refund Process: Once your request is approved, we will initiate the refund to your original method of payment within 7 business days.

 

Cancellation Policy:

 

  1. Cancellation Window: You can cancel your order within 24 hours of placing it.

 

  1. Cancellation Process: To cancel your order, please reach out to our customer support team. If your order hasn’t been shipped, we will process the cancellation and issue a full refund.

 

  1. Late Cancellation: Cancellation requests made after 24 hours or after the order has been shipped may not be eligible for a refund.


Note: Refund and cancellation policies may vary for the product in future. Please contact our customer support system for any query.